Troubleshooting
- Why can't I download Addgene sequences?
- Error Message: Why do I See the Message "Error opening file for writing:" When installing SnapGene for Windows?
- SnapGene 5.2.5 for Windows can't detect Common Features
- Automatic Update Issue: SnapGene 5.2.1 for macOS
- Error: "Sorry, unable to obtain a shared key from the keyserver because KeyAccess is not installed"
- Why won't SnapGene start on Ubuntu?
- Why Does SnapGene Always Request Sign In/Details on StartUp?
- How do I get "About" Information for the SnapGene Support Team?
- How do I get "machine information" for the SnapGene support team?
- How do I delete the SnapGene Preferences?
- Windows:Screen Resolution/Scaling Issues (SnapGene version 5.0 or earlier)
- Screen Resolution/Scaling Issues on Windows
- Why do I See an "Authentication Required" Message When I Run SnapGene?
- I Have a Permanent License. Why has SnapGene Updated to the Latest Version?
- SnapGene Support Tool for macOS
- SnapGene Support Tool for Windows
- Why is SnapGene truncating file names?
- SnapGene Support Tool for Ubuntu