The following technologies have been confirmed to work for customers using or sharing SnapGene Collections on a network volume or Cloud storage:
- Windows Server
- Google Drive
- Microsoft OneDrive
There's a growing list of cloud alternatives that haven't been tested, including pCloud, Sync, Amazon Drive, Tresosit and iDrive. If you try any of these alternatives with SnapGene Collections then contact support and let us know how you get on.
The following storage technology is not compatible with SnapGene Collections:
- Box: www.box.com - Box does not support hidden files, which are required for proper Collection operation.
- Egnyte: www.egnyte.com.
Slow Behavior or Error Messages in Collections
Some cloud services use placeholders and only download files as required. If you have laggy behavior with Collections, set the Collection to be stored locally. For example, for a folder or SnapGene Collection on OneDrive, right click on the folder and choose to "Always keep on this device". This will ensure all files are readily accessible to SnapGene.